Mac App Store Downloads Stuck

The store app shows that it s loading when in fact nothing is happening.

Mac app store downloads stuck. Restart your device if the app appears on your home screen but is dim or has a white grid with gray lines on it don t delete the app. The actual downloads are done by a process called storeagent which sometimes get stuck. In activity monitor restart app store which will revive store agent and go back to the purchases tab where you click on the app to restart it.

For whatever reason the request for the update or the app ends up in a loop request that times out. Open folder com apple appstore and delete all the files and folders in the com apple appstore folder. If it s stuck tap pause download then firmly press the app again and tap resume download.

Let s learn its causes first. Which is why human app reviewers ensure that the apps on the app store adhere to our strict app review standards. Be sure to backup your mac before beginning this process it s unlikely something will go wrong if you follow the instructions but because you are editing a system level cache directory it s always good practice to backup and be sure your data is safe.

You can either shut down your vpn or modify your vpn s split tunneling settings. Restart your device then go to the app store and redownload the app. Now you have to close the app store app again and restart the mac.

Then click on show download folder step 5. Accessing the mac app store temporary download caches. Well technology is a blessing but sometimes it may give you a headache just like the frozen app store.

When you download an app it should work as promised. Exit app store kill storeagent e g. Launch the app store app and start the download process all over again.